Ten ways trainers and speakers go wrong …

What not to do

  1. Starting by apologising and highlighting their own faults
  2. Fixating on tiny fluffs, while ignoring or denying they do things they could improve on
  3. Not making eye contact with the audience; looking at the floor, over their heads, talking to the flipchart, the powerpoint, their notes…
  4. Talking too fast without pauses
  5. Talking in a monotone
  6. Panic breathing from the chest, producing a squeaky little voice
  7. Twisting hands, hiding hands, flapping hands about
  8. Pacing about or always speaking sitting down
  9. Not listening to questions
  10. Going on too long

Ten minute masterclass

Public speaking? Presentation? Nerves? Master class coming up!

My advice for dealing with most common worries and fears, and building your confidence.

Public speaking? Presentation? Nerves? Master class coming up!

My advice for dealing with most common worries and fears, and building your confidence:

  1. Thinking negative thoughts? Think positive instead – it’ll be great! You’ve prepared and they’ll like it.
  2. Worried you’ll fail? Research your audience, then plan, prepare and rehearse.
  3. Worried they just won’t like you? Remember most people are nice, & they’re here because they’re interested in what you have to say.
  4. Thinking of drinking? Still water only. Alcohol is not your friend.
  5. Churning stomach? Eat a light meal for energy, avoiding fryups, sugar and stodge.
  6. Racing heart? Relax shoulders, breathe from diaphragm – and start. You’ll feel better as you get into your presentation.
  7. Tend to look scared? Make eye contact with friendly faces, and smile. You’ll find they smile back.
  8. Can’t catch your breath? Breathe deeply and calmly from your diaphragm, not fast and shallow from your chest.
  9. Stutter, stumble and fall over your words?  Warm up with tongue twisters for articulacy
  10. Get flustered and panicky? Stop, sip water, breathe and look at your next speaking note, then speak when you’re calm
  11. Tend to drop things? Only have what you really need to use, and practice for dexterity.
  12. Lots of ums and errs? A quiet moment is fine – allow the pause instead; it lets both you and them catch up and think.

Ten tips for effective communications

How to make your corporate communications more effective.

‘Communications’ are among the top employability skills.

Ten tips for effective communications coming up:

  1. Tone of voice = the personality of the organisation or writer should come through
  2. House style = the organisation’s dress code
  3. Grammar = final touches, grooming and social skills
  4. Use active language – ‘fill in the form’, not ‘the form should be filled in’
  5. Focus on the outcome, talk about the future and say it with confidence.
  6. Get to the point first then back it up with the facts, figures and stats
  7. Use more verbs – ‘we’ll discuss it’, not ‘we’ll have a discussion’
  8. Use plain English – ‘buy a house’, not ‘purchase a property’
  9. Does the way you write and speak reflect your personal and company Values?
  10. Say ‘you’ and ‘we’ to engage interest.
    and as it’s just us, here’s one more:
  11. It’s fine to use conversational contractions – it’s how we speak.

The redundancy survival kit

How to deal with impending redundancy – practical tips for taking control of your future

Redundancy – getting laid off – is now a fact of life, whereas a few years ago, in many sectors, it just didn’t happen. Now it does, and if you aren’t ready when the unthinkable happens, you may go under.

Even if you’re feeling secure right now, you can’t afford to be complacent. And starting to deal with the situation after you’ve been made redundant will put you way behind the field. Here’s your survival kit – start now.

  1. Stay awake. Listen to conversations, read the business pages, pay attention in meetings and briefings. An announcement should not come as a shock.
  2. Look out of the window. There’s a whole world beyond your bubble – what’s happening in your field, who are the key players?
  3. Deal with how you feel. If you are anxious, resentful and scared, it will cause stress levels to rocket and can affect your behaviour, relationships and health. Start to recognise, acknowledge and deal with what may be going on inside.
  4. Think finance. What would you do if you were offered a redundancy package? How much do you need to pay the mortgage, eat, keep up your family’s standard of living? And then how long would the lump sum conceivably last? If you do decide to go for it, the temptation is to take the money and run, not thinking beyond the zeros. Be aware that it will not last, the clock is ticking, and it will take a lot longer to find your next job than you thought. Pay off credit card and store card debt at once, and don’t wait till you’ve nearly run out of money before you start looking.
    Tip: Although you have PAYE, and over a certain amount the lump sum will arrive minus tax, check with HMRC whether your year’s salary plus your redundancy lump sum together temporarily shove you up into a higher tax bracket. You may be in for a ‘surprise’ when you do that year’s tax return.
  5. Be strategic. Think what you would do immediately following redundancy. Buy a camper van and tour Europe … start your own business … do up the house … ambitions and daydreams can influence decisions, but are they the right thing? Looking ahead, a career gap looks bad on a CV and you’ll have to explain yourself later to every recruiter. You’ll risk going out of date and losing track of contacts, and you’ll also have to secure a personal/character reference to cover any period you weren’t working.You can be a ‘portfolio worker’ – if you’d like to start your own business, why wait till you have no steady income? Start now. Do both. Let HMRC know, and it’s simple to deal with your tax and NI situation, with their help. They offer free courses, too.
  6. Think personal brand. This may be alien to you, and requires a change of thinking, but whether you realise it or not, you already have a personal brand. Time to develop, package and consider marketing it.
  7. Get upskilled. If you’re not quite there with IT skills, maths or English [key employer requirements], get on a course and brush up. Are courses in presentation skills, leadership, book keeping, project management, train the trainer, and any professional qualifications on offer? Grab the opportunity and use the results to polish up your CV and Linked In. You want your product [you and what you offer] to be as practical, up to date and attractive to buyers as possible.
  8. Sort your packaging. Although the paper CV is dying, the online CV is a vital element of many applications, and a great Linked In profile is now a business standard. You need to go through the thinking and the skills audit process to help you marshal your thoughts about what makes you so great; your key achievements, key skills and career history. You have a story to tell, so start telling it to yourself – because you’re the first person you’ll need to convince. And remove any references to age, date of birth and O-Levels.
  9. Think networks. You’ve probably at least dipped a toe into Facebook, Linked In, Twitter, You Tube and so on. If you haven’t – give it a go. Get used to the idea that you know people and they know people and messages spread incredibly quickly via social media. Governments collapse, campaigns succeed, reputations launch using these networks, and you can use them too to further your career.
  10. Discover where the jobs are. Start finding out about online recruitment agencies and how they work. Traditional sources like newspapers, shop windows and job centres are all very well, but 70+% of all job vacancies are not advertised. Start trawling round the hidden job market. You may not be applying at the moment, but it will be easier if you know where they are in advance, should you find yourself staring at your leaving date email.

There’s a saying: ‘grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference’ [att. Reinhold Niebuhr].

Yes, it’s an uncertain and scary VUCA world. But there’s a lot you can do to take control, and deal with the possibility that you may have to go out there. Then if you do find yourself having to move on, you’ll be prepared, confident and ready for it. PH

Testimonials: Samantha Wilding

Personal stylist/blogger/columnist, Marketing & PR Consultant
Style & Grace

Confident Public Speaking and Presentation Skills training and coaching in person and online

With Philippa Hammond

Brighton, Sussex, UK and beyond

“When I first moved down to Brighton & Hove and launched my new business, I knew I needed to be able to speak confidently and get my message across effectively at networking events and with clients.

Luckily I found Philippa.

The one-to-one coaching session with her gave me the confidence to hone my message and present it clearly. Crucially, Philippa also made me more aware of those bad habits we all have when speaking in public, which has enabled me to address these. I keep her advice in mind whenever I am delivering a talk or running a workshop”

Samantha Wilding

Testimonials: Feras Alkabani

Preparing to deliver an academic paper

Confident Public Speaking and Presentation Skills training and coaching in person and online

With Philippa Hammond

Brighton, Sussex, UK and beyond

Philippa is great: she listens to you and analyses your situation in a specific, context-based method; she works with you and provides tailor-made tips to help you improve your public speaking and presentation skills. I’d strongly recommend her to anyone wishing to improve their public speaking skills.’

Feras Alkabani, University of Sussex

Testimonials: Ashley Walters

A new testimonial from a 1-1 public speaking client

Confident Public Speaking and Presentation Skills training and coaching in person and online

With Philippa Hammond

Brighton, Sussex, UK and beyond

‘I went to see Philippa in early 2016 as I had to do a presentation in front of a number of work colleagues as the final step towards my promotion. This presentation therefore had a lot riding on it, such as a substantial pay increase and car etc.

Since I had never had to do such a thing in the past this was causing me a lot of worries so I then got in touch with Philippa who specialised in helping people with public speaking. Surprisingly, a lot of the things that were concerning me turned out to be common fears that a lot of people experience when they think of public speaking, this eased my mind straight away. Philippa then gave me some great tools to help me carry out a much more relaxed presentation and I have to say I didn’t even feel nervous about presenting it after seeing her. Needless to say I got through it and am now awaiting delivery of my new company car and have my salary increase!

I would definitely recommend Philippa, she really took the “nasty fearful” part out of public speaking and provided tools to help succeed at it, along with forcing me out of my comfort zone almost immediately which must have helped!’

Ashley Walters