A 70:20:10 approach to developing your teams with my workshops, development programmes and 1-1 coaching on Management and Leadership skills
A set of practical principles, concepts and skills for the new and future manager’s professional and personal development.
I tailor my programmes, seminars, master-classes and 1-1 coaching to your requirements.
Key leadership qualities
Know your organisation – its mission and vision, values and goals
What makes people tick – understanding your own and others’ values and motivations
Dealing with nerves and personal confidence-building
Establishing personal presence through voice and body language
The voice of influence – using language and your vocal skills to influence others
Thinking, feeling and behaving assertively
Exploring a range of leadership styles
Building effective teams
The appraisal process – planning and holding the one to one
Setting SMART objectives
Techniques for giving honest, respectful and constructive performance feedback
Dealing with challenging people and difficult conversations
Managing behaviour and under-performance
Developing your star performers
Emotional reactions to change
Change management – a practical process for introducing and managing change at work
Persuading, influencing and negotiating with others
Dealing with conflict
Investigative interview skills for disciplinary proceedings, casework and fact-finding exercises – an introduction to the “PEACE” interview method
Time management – practical skills for managing your time at work and at home for personal effectiveness and results
Confident public speaking – an essential leadership skill [visit my specialist website Speaking Well In Public for full information about my courses for beginners and more experienced public speakers]
Facilitation skills for running meetings, training sessions and discussions
Training the trainer – essential skills for training and developing your team
Introduction to coaching – helping team members, colleagues and clients to identify, set and achieve their goals, introducing the GROW questions model for effective coaching conversations
All my events include skills practices and interactive elements, allowing the delegates to put it all into context and learn by doing. For example:
Presentations to class and / or to camera
Giving and receiving feedback
Group exercises doubling as learning experiences and as team building events
Skills practices with group and tutor feedback
Post course work for continuing personal and professional development
Course preparation is included in the quoted fees.
Contact and discussions
I tailor a bespoke corporate event of any length for your company or organisation, incorporating and adapting any of these topics, plus anything else you might require, to your needs.
1-1 coaching sessions, half day or full day workshops or longer development programmes.
Please contact me to book your complimentary Clarity Call and I’ll be pleased to discuss your requirements.
For further information, discussions and bookings:
One day workshop: Leadership Essentials
Our new one day Leadership Essentials in-house course
A 70:20:10 approach with questions, reflection, discussion, skills practice, shared feedback, mini presentations
Pre and post course reading
The aspiring, new and developing manager
To introduce, explore and refresh some key leadership and management concepts
By the end of the course delegates will be able to
Reflect on and discuss their own skills, performance and needs
Demonstrate techniques for:
Presenting themselves in a professional environment
Planning and holding team conversations
Delivering honest, respectful and constructive developmental feedback
Handling a difficult conversation
The organisation’s vision values and goals
The elevator pitch
Where you are now and where you want to be as a leader
What do your manager, colleagues and direct reports say about you and your leadership style?
What do you do well?
What would you like to do better?
What are your goals for this year?
Three words that sum up your style
Session 1: About you – Your personal and professional leadership brand
What ‘brand’ means to you
The elevator pitch practice and feedback
Dealing with nerves
Characteristics of great leaders
Where are you now and where you want to be as a leader
Personal impact – virtual, visual, vocal and verbal
Session 2: About your organisation
Sphere of influence
Your organisation’s mission, vision, values and goals
Session 3: About your people – Motivating, inspiring, persuading and influencing
Leadership and management theories and styles
Key leadership skills – emotional intelligence, drivers, needs and fears, questioning and listening, selling the idea
Session 4: Developing others – Goal setting, feedback, difficult conversations
The regular 1-1
SMART goal setting
How we learn – 70:20:10
Skills and techniques for giving effective feedback
Dealing with under-performance and the difficult conversation
Session 5: Change management
The four stages of change
A practical process for communicating & managing change
Leadership Essentials can be delivered as headline essentials over one day, or expanded as more detailed modules over a longer programme.
The course can be adapted and developed to suit your needs.
More about What We Do