Training presentations, business presentations and press conferences can all lead to challenging situations. Public speakers, trainers and facilitators need to develop their assertiveness skills, especially when dealing with difficult people.
Are you prone to blushing when you’re nervous or embarrassed? Some tips to help you deal with it.
Top tips for writing and using PowerPoint in your presentations
Advice and ideas for those about to man a stand at a trade show, whether you're a first time exhibitor or would like to improve your performance.
An essential part of any professional woman's business kit ...
Tips and techniques for speaking with more gravitas and impact
Here are some of the answers my delegates give when they first arrive on my Confident Public Speaking Skills course.