Essential skills for facilitating the difficult public meeting - especially when emotions are running high

How to ensure those first few seconds make the kind of impression you want to leave.

All businesses need to get messages across to colleagues, customers and clients. A look at how to ensure your company comms fit the bill.

So what is it? It has many names, but ‘vocal fry’ or ‘vocal creak’ are common names … and listening to one of my radio interviews, I can hear myself doing it without realising it.…

"Whether you think you can or you think you can't - you're right." Henry Ford

You can't have missed it – the staccato sprinkling of the word 'like' in conversations overheard in cafes, trains and offices everywhere. We look at the rise and rise of 'like...'